Created a multilingual chatbot using NLP that handles 80% of customer inquiries automatically, reducing support costs significantly.
A multilingual AI chatbot that revolutionizes customer support through advanced natural language processing and understanding. Key Features: - Support for 15+ languages - 80% automated resolution rate - Sentiment analysis for escalation - Integration with CRM systems - 24/7 availability - Continuous learning from interactions - Seamless handoff to human agents The chatbot reduced support costs by 60% while improving customer satisfaction scores and reducing average response time from hours to seconds.